Client Service Associate

Commercial Lines | London, Ontario

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The purpose of this role is to provide administrative and technical service support to a team of Client Service Brokers. The successful candidate will demonstrate the ability to work confidently in a fast-paced environment, and will be an effective communicator with both clients and staff.

Key Job Responsibilities

  • Set up and maintain client files

  • Process endorsements mid-term changes to policy

  • Process new business and renewals

  • Invoicing, binders and cover letters

  • Completing Premium Financing contracts

  • Prepare presentations, insurance submissions, certificates of insurance, pink liability insurance slips and check policy documents for accuracy

  • Insurance Company portals – access various Insurance Company portals to obtain insurance policy documents

  • Other duties as may be assigned

Educational and Experience Requirements

  • Excellent computer skills, MS Excel, MS Word, MS PowerPoint

  • Extremely well organized & able to meet deadlines

  • Accurate and detail oriented

  • Ability to work well with team and others

  • RIBO license an asset but not mandatory

Gallagher offers competitive salaries and benefits, including; medical, dental, vision plans, life and accident insurance, pension plan, employee stock purchase plan, educational expense reimbursement, employee assistance programs, opportunity for flexible work hours, and training programs.


We are an equal opportunity employer which values diversity in the workplace and are therefore happy to accommodate any individual needs in keeping with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Accommodations are available on request for candidates taking part in all aspects of the selection process.


Please sign up for our talent Network http://bit.ly/GallagherTalent. We thank all applicants for their interest in this opportunity. Please note that only successful candidates will be contacted. No telephone inquiries or agencies please.

About Gallagher

Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures.


Our Canadian roots run deep, dating back to 1890. In Canada, Gallagher employs close to 1200 people in more than 35 offices across the country.


For more information, visit our website www.ajgcanada.com.

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