Client Service Broker
Commercial Small Business | Markham or Mississauga, Ontario
We have a job opening in our Independent Business Department. Responsibilities include effectively handling a book of assigned commercial lines clients, working independently as a Client Service Broker handling all aspects of a client file.
Key Job Responsibilities
Analyze client coverage, exposures and loss experience to determine risk requirements
Ensure policies meet the needs of the clients
Oversee renewals, endorsement and certificate requests
Negotiate renewals and remarket initiatives
Responsible for accuracy of policy documents and timely delivery of renewals
Claims reporting and resolve claim issues that may arise
Follow up on accounts receivables
Up-sell & cross-sell existing clients
Keep up to date with markets and changing coverages within the industry
Participate in insurer networking events
Be familiar with Gallagher intranet website resources and tools
Educational and Experience Requirements
Completion of post-secondary education an asset
RIBO, CAIB, CIP designations an asset or courses completed towards designations
Prior Commercial Insurance and/or Claims experience required
Client service and/or advocacy experience an asset
Comprehensive and effective verbal/written communication skills
Excellent time management and organization skills
High attention to detail and accuracy
Ability to multi-task between a variety of tasks, projects, and deadlines
Proficient in Microsoft Office products•Experience with EPIC and/or DMS an asset
Gallagher offers competitive salaries and benefits, including; medical, dental, vision plans, life and accident insurance, pension plan, employee stock purchase plan, educational expense reimbursement, employee assistance programs, opportunity for flexible work hours, and training programs.
We are an equal opportunity employer which values diversity in the workplace and are therefore happy to accommodate any individual needs in keeping with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Please sign up for our talent Network http://bit.ly/GallagherTalent. We thank all applicants for their interest in this opportunity. Please note that only successful candidates will be contacted. No telephone inquiries or agencies please.
Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures.
Our Canadian roots run deep, dating back to 1890. In Canada, Gallagher employs close to 1200 people in more than 35 offices across the country.
For more information, visit our website www.ajgcanada.com.