The Gallagher Way

Leaders where it counts. Helping to face the future with Confidence.

While the world of Gallagher is ever expanding and evolving, we remain rooted in the principles that have informed our actions every day for generations. In 1984, then Chairman and CEO, Bob Gallagher, took time to write them down in his own hand.



These shared values built us. They guide us. They inspire us.

The Gallagher Way of doing business defines our shared values, corporate culture and passion for excellence. We believe in running our business with integrity, and pride ourselves on a culture that embodies our client-first values. We strike to improve the environment, social and economic aspects of the communities in which we live and work through teamwork, innovation and leadership.


We work together as a team and harness our collective strengths to support our clients, business partners and each other.


We encourage creativity, resourcefulness and entrepreneurship to generate practical solutions that create client value and support business growth.

Corporate Social Responsibility

We take our responsibility as corporate citizens very seriously and make positive contributions to the communities in which we live and work.


Our focus is on people, not products. With our knowledge, insight and action, we help clients see the potential and not risk.


We demonstrate leadership in business and promote the professional development of our teammates to achieve their full potential.


Maintaining the highest standards in integrity and ethical practices has been a pillar of our success.


The Gallagher Way — Shared Values

Shared Values at Gallagher are the rock foundation of the Company and our Culture. What is a Shared Value? These are concepts that the vast majority of the movers and shakers in the Company passionately adhere to. What are some of Gallagher's Shared Values?

01. We are a Sales and Marketing Company dedicated to providing excellence in Risk Management Services to our clients

02. We support one another. We believe in one another. We acknowledge and respect the ability of one another

03. We push for professional excellence

04. We can all improve and learn from one another

05. There are no second-class citizens – everyone is important and everyone's job is important

06. We're an open society

07. Empathy for the other person is not a weakness

08. Suspicion breeds more suspicion. To trust and be trusted is vital

09. Leaders need followers. How leaders treat followers has a direct impact on the effectiveness of the leader

10. Interpersonal business relationships should be built

11. We all need one another. We are all cogs in a wheel

12. No department or person is an island

13. Professional courtesy is expected.

14. Never ask someone to do something you wouldn't do yourself

15. I consider myself support for our Sales and Marketing. We can't make things happen without each other. We are a team

16. Loyalty and respect are earned – not dictated

17. Fear is a turn-off

18. People skills are very important at Gallagher

19. We're a very competitive and aggressive Company

20. We run to problems – not away from them

21. We adhere to the highest standards of moral and ethical behaviour

22. People work harder and are more effective when they're turned on – not turned off

23. We are a warm, close Company. This is a strength – not a weakness

24. We must continue building a professional Company – together – as a team

25. Shared values can be altered with circumstances – but carefully and with tact and consideration for one another's needs